Agreement to Terms
By accessing or using the Haptelle website, you agree to be bound by the Terms & Conditions outlined below. If you do not agree with any part of these terms, you should discontinue use of this website immediately.
These Terms apply to all visitors, users, and customers of Haptelle.
Eligibility & Age Requirement
This website is strictly intended for individuals who are 18 years of age or older (or legal age in your jurisdiction).
By using this site or placing an order, you confirm that you meet the legal age requirement and are fully able to enter into a binding agreement.
We reserve the right to refuse service if eligibility requirements are not met.
Product Purpose & Intended Use
All products offered by Haptelle, including our realistic sex dolls, are designed for adult companionship and personal use only.
You agree to use all products in accordance with local laws and regulations in your country or region. Haptelle is not responsible for any misuse or illegal application of purchased items.
Orders & Acceptance
All orders placed through the Haptelle website are subject to acceptance and availability.
Once an order is submitted, you will receive an order confirmation. However, this confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion, including but not limited to suspected fraud or incorrect information.
Pricing, Payment & Billing
All prices are displayed in USD unless otherwise stated.
We accept secure online payment methods. Full payment is required before production or shipment begins.
We reserve the right to update pricing or correct errors without prior notice.
Production, Shipping & Delivery
Many Haptelle products are made-to-order, which may require production time before shipment.
Estimated processing and delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by customs inspection, logistics providers, or import regulations in your country.
Order Cancellation
Order cancellation policies may vary depending on production status:
Orders cancelled shortly after placement may be eligible for partial refund due to processing fees
Once production has started, cancellation may no longer be possible
Completed or shipped orders cannot be cancelled
All cancellation requests must be submitted to our support team.
Returns & Refunds
Due to the personalized and hygienic nature of our products, returns are limited.
Refunds or replacements may only be considered in cases of:
- Manufacturing defects
- Damage during shipping (with valid proof)
- Incorrect item received
- Used or opened products are not eligible for return.
Product Information Accuracy
We strive to present all product descriptions, images, and specifications as accurately as possible.
However, minor variations in color, texture, or craftsmanship may occur due to the handcrafted nature of our products. These variations are normal and do not affect product functionality.
Intellectual Property
All content on this website—including images, branding, product designs, text, and logos—is the property of Haptelle and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Haptelle shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
All products are provided “as is” without warranties beyond those explicitly stated.
Privacy & Data Use
Your privacy is important to us. Personal information is collected only for order processing, customer support, and service improvement.
We do not sell your personal data. For more details, please refer to our Privacy Policy.
Changes to Terms
Haptelle reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws of the jurisdiction in which Haptelle operates, without regard to conflict of law principles.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact our support team via the contact page on our website.
